Sophie Farrar trading as Farrars Independent Traders is trading as The Sparkle Squad.
We are pleased to be supplying you with our Glitter Bar and Hair Braiding Services.
Please sign the original personalised copy at the time of your hire, that document will be retained by ourselves.

If you wish to cancel your hire because you do not agree with any of our terms, contact us immediately and we will cancel your booking.

These are the Terms and Conditions of Hire of Sophie Farrar trading as The Sparkle Squad.

Please read these carefully and sign at the bottom to signify that you accept them.

COVID-19 UPDATES

Please follow goverment guidelines regarding numbers at your event.

We will only allow 1 person to be at the glitter station per staff member working.

We can setup indoor or outdoor.

The company accept no responsibility for any damage or injury whilst our equipment is under hire to you.

We reserve the right to cancel any booking at any time, i.e. in really bad weather (for outdoor settings) or safety reasons.

Terms Of Service GLITTER BAR/HAIR BRAIDING

The following terms are based on event/private party bookings.

By booking any service on our website you agree that you have read and agree to the following terms:

In this document The Sparkle Squad will be referred to as “TSS” and the booking party will be referred to as “client”

In the event of extreme weather, where an event is outdoors, TSS reserves the right to cancel the booking, delay the start time of the booking, or cease painting/activities and the leave the premises due to extreme and hazardous weather conditions, such as but not limited to severe rain, thunderstorms, high winds etc.
If circumstances arise which put our staff or there equipment in danger or at risk, every effort will be made by our staff to work out a solution with the client. If no viable options or workarounds are arranged then the staff member(s) have the right to cease activities without prejudice or penalty.
Booking will be secured for the first 72 hours via verbal agreement prior to your deposit being paid, your booking time/date will be fully secured only once the booking fee has been received. Once payment has been received confirmation of the booking will be sent to the client.
Full payment for the event is required prior to the day, or prior to the start of the event, unless previously agreed with our staff at the time of booking.
Payments can be made via cash at the event, cash in-person (dropped off to one of our offices), payments via our website using PayPal, credit/debit card in-person or via secure payment link.
All booking fees are non-refundable unless TSS has to cancel the event for any circumstances (other than safety concerns).
Where bookings are on a Pay Per Face policy, if the guaranteed minimum negotiated rate is not met at the event, the client agrees to pay the difference immediately at the end of the event.
If the situation arises that the client does not make payments for the services rendered and the issue is raised to a court decision, the client is liable for all court costs associated with the claim.
TSS reserves the right to display a tip jar at all events/bookings as we see fit, as long as it does not overpower the stand/stall/event.
The client agrees to pay for any stolen or damaged TSS property that happens during an event/booking if it is caused by the client, event staff, guests, family or pets, whether accidental or intentional.
The client is responsible for any fees incurred due to bank charge backs/credit card disputes.
TSS will abide by our in-house health and safety policy at all times during events/bookings and will use reasonable care to avoid damage to clothing or property, the client relieves TSS of any responsibility for any of the above mentioned damage caused.
TSS will not be liable for non-attendance due to the incorrect details being provided to us at the time of booking.

CANCELLATION POLICIES
The client has no right to change the date/time/location of the booking after the booking fee has been paid. If they need to change the date/time a new booking will need to be made and a new booking fee paid. If the event location is to be changed, you must give at least 14 days notice and additional fuel costs may be charged, please note change of venue/address is fully at our discretion if we agree to change this.
Suitable parking space must be available for a regular sized vehicle at the event/premises.
Any parking fees that are due at the venue are the responsibility of the client for any TSS vehicles required to cater for your event/booking.
If your event time runs over the agreed booking time slot, the overtime rate is £15/30 minutes (or part of 30 minute period) this is to be paid in full on the day of the event/booking, our staff have the right to refuse to continue services until payment is made as they see fit.
If TSS has to cancel an event/booking for any reason other than safety concerns then a full refund of the booking fee and any additional payments made will be refunded.
Any cancellation of booking/event by the client must be given in writing or via email with a copy of the clients signature attached at least 48 hours prior to the event/booking.
No other forms of communication will be accepted as a cancellation.
No booking fees will be refunded due to client cancellation.
Bookings cancelled after booking fee has been paid but with more than 28 days notice, will require the client to pay a non-fulfilment charge of 25% of the total booking cost (or agreed minimum guaranteed rate).
Bookings cancelled after the booking fee has been paid but with less than 28 days notice, but more than 7 days notice, will require the client to pay a non-fulfilment charge of 50% of the total booking cost (or agreed minimum guaranteed rate).
Bookings cancelled within 7 days notice, will require the client to pay a non-fulfilment charge of 100% of the total booking cost (or agreed minimum guaranteed rate).
Upon cancellation, all outstanding fees will become immediately payable following our invoice.

SETUP/TAKE DOWN
TSS will arrive at least 30 minutes before the scheduled start time of the event/booking to setup.
Please ensure there is clear access to the venue/premises/event for all TSS staff to unload and setup for the event, failure to do so may result in delays or not being able to setup at all.
TSS staff are not there to mind or supervise children/guests during the event, we are there to provide services only. The behaviour and safety of the children and guests is those of the responsible adult in charge of said persons. For all guests under the age of 18 a parent/guardian/carer must be present at all times.
TSS will stop work at the agreed end time and start to pack up and store all equipment/tools etc, if additional time has been requested and agreed upon then payment will need to be made immediately.
For all outdoor events alternative indoor locations must be provided if bad weather hits, if you wish for services to continue.

PERSONS WHO SHOULD NOT PARTICIPATE IN GLITTER TATTOOS/GLITTER BAR/BODY PAINTING/
Anyone who appears to be suffering from Chicken Pox, Measles, Rubella, Impetigo, Scabies, Cold Sores, Conjunctivitis or those who suffer from Eczema or have open cuts and sores.
Anyone who is generally unwell.
Anyone with wet or dirty skin.
Anyone who is asleep, too wriggly or reluctant to have the work done.
Anyone with sensitive skin or allergies. However a skin patch test can be carried out on the inside of the arm at a parent/guardian’s request and left for approximately 60 minutes. If there is no reaction, they can be painted on there face/body by our staff at their own risk without prejudice or penalty towards TSS.
Children under the age of 3 years old.
Anyone that is abusive, violent or intoxicated.
Anybody asking for anything that could be considered as offensive.
Anybody asking for work to take place on inappropriate parts of the body.
The artist reserves the right to refuse anyone that is or seems to fall into any of the categories mentioned above in points 29-37.

PERSONS WHO SHOULD NOT PARTICIPATE IN HAIR BRAIDING/FEATHERING
Anyone with head lice or nits.
People with very fine hair.
Children less than the age of 3.
Anyone that is abusive, violent or intoxicated.
Anyone with skin problems on the scalp, such as Eczema or Psoriasis.
Anyone who appears to be suffering from Chicken Pox, Measles, Rubella, Impetigo, Scabies, Cold Sores, Conjunctivitis or those who have open cuts and sores.
Anyone who is asleep, too wriggly or reluctant to have the work done.
The braider reserves the right to refuse anyone that is or seems to fall into any of the categories mentioned above in points 39-45

OUR RESPONSIBILITY
All TSS staff:
Are insured with at least £5 million public liability insurance.
Will keep the work station and tools clean.
Will adhere to industry health and safety practices. For example, we ensure our brushes are washed on a regular basis and waster changed frequently during an event. Fresh sponges are used on each customer.
Will wash all equipment thoroughly after an event.
Will only used EEC/FDA approved, paints, glitter and glues. Some professional paints can temporarily stain the skin. This will go after a few washes.
Will provide a large range of colours and designs in terms of glitter designs and hair braiding options.
Will ensure the participant’s hair is suitable before installing a braid, if it is not suitable a clip-in/removable braid will be offered where available.

CLIENT RESPONSIBILITY
The client will ensure that that all TSS staff have a safe, dry, comfortable covered area to work in, with adequate lighting away from speakers, equipment, bouncy castles etc.
If gazebos are provided they must be sturdy, securely tethered and the sides must be installed in case of weather conditions that may affect services otherwise.
The clients own insurance must cover public liability for the safety and structural integrity of any gazebo they provide.
You will ensure there is enough space and suitable standing is provided for us to securely tether guide ropes and weight etc if TSS is providing the gazebo, frozen ground, pebbles etc are not suitable for the tethering of a gazebo.
The client agrees where bookings are on a Pay Per Face policy, if the guaranteed minimum negotiated rate is not met at the event for any reason, they agree to pay the difference immediately at the end of the event.
The client agrees to inform TSS if any participants do not wish for their photos to be taken.

PROMOTIONAL MATERIAL
TSS reserves the right to display and distribute promotional marketing materials during the event.
TSS may take photos during the event of their work, their stations or the surrounding areas, for any minors written permission from the parent/guardian of those pictured will be completed (Forms will be provided for parents/guardians to sign). Any photography that takes place may be used for promoting the business including but not limited to social media platforms.

By booking on our website or signing this contract and returning it to us, either via post or e-mail it is legally binding. If you do not agree with any of the terms in this document you should contact us prior to returning the form.
We will en-devour to negotiate a bespoke contract as required that is suitable for your event.

INSURANCE CERTIFICATES AND RISK ASSESSMENT DOCUMENTS

Insurance documents will be emailed as required to the client booking us for services along with paper copies being made available on the day.

Hazard-Risk-Assesment-The-Sparkle-Squad